User profile picture

Karthick Raju

Administration Manager
Chennai, Tamil Nadu, India

Business Development

  • Contact Karthick


  • Summary

    Looking For Administration Openings
  • Work Experience

    Aug 2014 - Oct 2018Administration
    Aim Management, Chennai, Tamil Nadu, India.
    • Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency
    • Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Calmed upset/angry customers researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.


    • Handling calls from both PSTN and V-NET phones system


    • Handling mails for call requests from the associates and Responding


    • Monitoring the Electrical, Plumbing, AC, DG and Material Handling activities


    • Maintaining the Housekeeping, Security Management and Transport  activities


    • Maintaining the Housekeeping, Security Management and Transport  Attendance registers


    • Attending Queries from Associate Direct and through phone and resolving.


    • Blocking Conference Room as per request and giving Confirmation


    • Send Business Card Request to Print and then confirm to the Associate and maintaining the Records


    • Scanning the photos for ID Card and Send  print and maintaining the Records


    •  Maintaining Lost and Found Register


    • Maintaining Access Card Register (BMS)


    •  Maintaining Runner Key Issued and Surrender Registers


    • Maintaining DVD Requisition Form, Access Card templates & Folders


    • Maintaining Camera, Lost and Found Materials instead of Admin Coordinator


    • Coordinate with Client, Board Team,Soft Service Team, O&M Team


    • Maintaining Follow up Register in Daily Basics and give the follow up clearly to our colleague


    • Maintaining Snag List


    • Maintaining Admin Helpdesk Record Sheet in Daily Basics


    • Maintaining Daily and Monthly Report


    • Maintaining Night Rounds Report and Remedy Reports



    Mails Handling


    • Mails are addressed and replied based on the requirements of the clients


    • Clear confirmation is sent if the request is valid


    • Mails to be closed once the issue has been resolved


    • Approval mails are requested from the Associate level for Celebration, Order any gift materials, Access Card, Business Card, DVD Requisition etc.


    • Forward the mail to correct and concern Team and get Feedback from them and replay to the Associate


    • A/C & Electrical request mail from the Associate should forward the mail to Shift Engineers Team and get Feedback and then Reply to Associate


    • Should response immediately to the Remedy mail and rectify the issue and close the tickets ASAP




    Board Operations


    • Handling calls from both PSTN and V-NET phones system


    • Call transferring for both clients as well as vendor sides as per their request


    • Handling mails for call requests from the associates


    • Connecting all sort of calls( Internal,Local,STD,ISD)


    • Following a two party call transferring facility


    • Handling internal and ISD Calls for the clients.


    • Conferencing multiple ISD numbers and internal phone connections


    • Mails are addressed and replied based on the requirements of the clients


    • Daily report is sent by calculating the total calls per day 6AM TO 6PM Process


    • Call category also includes Incoming, calls from PSTN to STD, ISD& and V-net calls per day


    • Scanning the ID card Photos and official documents





    • Handling the Petty Cash amount and details


    • Verifying the Diesel Stock accounts report


    • Verifying the Food and Beverages Accounts details


    • Building facility accounts details


    • Electrical, Plumbing, Carpentry  Maintenance Accounts details


    • Handling  the Stationery bill details


    • Handling  Blue dart Courier bills details


    • Handling the Telephone bills details


    • Housekeeping materials bills details
  • Education

    Aug 2004 - Jan 1991B.Tech
    Bharath University, Chennai, Tamil Nadu, India.
  • Key Skills

    • Keen to work in an organization where innovativeness would be given great opportunity and I can develop along with the company applying my skills for the growth of the company.




    • Target Achiever
    • Result oriented
    • Proactive and go-getter
    • Well versed with Computers
    • Always commanded respect from juniors & seniors alike
  • Languages Known

    • EnglishRead, Write, Speak

    • TamilRead, Write, Speak

    • HindiRead, Write, Speak

Similar Profiles


Statisticians in Chennai, Tamil Nadu, India

To gain experience in the field of analyzing and also utilizing my skills, in Oder to increase productivity of organization and individual growth read more...

Jess Mehta

Marketing in Estonia

If you are planning to invest in cryptocurrencies, but are not sure about a trusted exchange for trading, count on ZedXe Exchange. Built using advance read more...

Sathik Basha

Marketing Manager in Coimbatore, Tamil Nadu, India

A highly efficient, innovative and methodical marketing manager with extensive experience of supporting sales departments by reviewing, developing, de read more...

Arul .O

Business Development Executive in Chennai, Tamil Nadu, India

General Manager Office Assistant with +3 years of experience in a multi national corporate environment. Outgoing and detail-oriented, I am proficient read more...

Olga Loghinova

Sales, Executive Secretary in Dubai, United Arab Emirates

Self-motivated Professional with more than 10 years of work experience in Sales, Banking & Customer Service. Experienced in working with multi cultura read more...

Recent Jobs


Mechanical Engineering

Anu, Dubai Gold Souk, Dubai, United Arab Emirates



Voice Process

It, Dubai, United Arab Emirates




, Dubai, United Arab Emirates